There’s no question about it: reviews are one of the first things someone looks at when looking up your business. Having too few reviews, or not responding to negative ones, can deter potential customers from visiting your business or scheduling your services.
Responding to reviews is more for the person who comes after than for the reviewer. Every person that turns to your online reviews is looking for two things: how do other consumers feel about you, and how do you interact with them, even when they weren't satisfied?
Whether you need to generate more reviews, respond to the ones you’re getting, or both, we offer hands-on and hands-off solutions for reputation management, so you show up well from the start.